Please ensure you have the Snapchat app installed on your device! Not sure how you signed up? If you created an account with Snapchat but tried logging in with the email address or phone number associated with your Snapchat account, don't worry! You can still tap 'Continue with Snapchat' - we'll take you to the Snapchat app and you can log right back in. For example, if you used Snapchat to create a Bitmoji account, please log in with Snapchat, NOT with the email address associated with your Snapchat account. Q: I’m still having trouble signing in, what can I do?Ī: When signing in, please use the same credentials you signed up with. Please note that this feature may not be available to all users.įorgot your Snapchat password? Please follow the directions to change your Snapchat password on Snapchat Support. You can request a password reset by selecting ‘Forgot Password’ when you attempt to log in. If you signed up via phone number, you can change your password at any time if you have access to the phone number you signed up with.

📣 If you are not getting the password reset email, please check your Spam folder or search your inbox for ‘Bitmoji’. If you signed up via email, you can change your password at any time by requesting a password reset on this page.

For example, if you signed up for Bitmoji via Snapchat, you must sign in via Snapchat, NOT with the email address associated with your Snapchat account. Q: I forgot my password, how can I change it?Ī: When signing in, please use the same credentials you signed up with. Need help with the Chrome Extension? Head over to the Bitmoji Chrome Extension article for frequently asked questions!

If you signed up with an email address, tap ‘Log In’.

If you signed up with Snapchat, tap ‘Continue with Snapchat’.

In the Bitmoji app, select how you signed up: Access your existing Bitmoji avatar by logging in to your account!

Snapchat login on computer